Redefining What to Expect from a CRM Solution :

CRM software delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM solution. And unlike typical CRM solutions, CRM includes powerful sales performance, order management and marketing effectiveness capabilities as standard.

CRM solution that is completely integrated with the back office—order management, fulfillment and financials—reducing manual entry and risk of error, and accelerating processes. This seamless integration ensures your business is operating on the same customer and transactional data—and gives you real-time visibility into your customer lifecycle—from lead to close to fulfillment.

With IIS, you can easily manage the entire customer lifecycle—from suspect to quote, order, service, and repurchase—from anywhere at any time.

Key Benefits

» Drive sales, service and marketing performance with real-time role based-dashboards
» Gain a true 360-degree view of all customer data and customer interactions
» Improve sales performance with accurate sales forecasts, automated commission and upsell management
» Improve collaboration with your partners with joint lead and campaign management
» Streamline order management processes with complete integration across sales and finance
» Improve customer satisfaction with complete case management and customer history
» Redirect marketing budget to higher-ROI campaigns by measuring campaign effectiveness » Drive sales and service from anywhere with mobile access.

ERP Solution :

NetSuite ERP is the world's most deployed cloud ERP solution. It provides proven financial management and ERP that easily integrates with your broader sales and service processes.

NetSuite ERP takes your business beyond traditional accounting software, streamlining back-office processes and equips you with the visibility you need to make better faster decisions.

Key Benefits

» Accelerates the order-to cash process by 50%+
» Slashes the financial close with real-time reporting
» Strengthens procurement with approvals and vendor management
» Improves employee management through self-service
» Drives decision making with personalized dashboards
» Improves accountability and compliance with strong traceability
» Reduces IT costs and delivers automated upgrades
» Elevates productivity with anytime, anywhere access